1judi Privacy Policy – Protecting Malaysian Players' Data

1 Introduction and Scope of This Policy

1judi ("we", "Platform") is the data controller responsible for personal information collected through our platform. This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised best practices in data protection.

This Policy applies to all users of the 1judi platform, including website visitors, registered members, and any individuals who interact with our services through any channel, including the website, mobile app, or communications with our customer support team.

By using the 1judi platform after reading this Policy, you acknowledge that you understand how we handle your personal data. If you disagree with any part of this Policy, we recommend that you discontinue use of the platform.

2 Information We Collect

1judi collects various categories of information from users across different contexts. The following outlines the types of information we collect and the sources from which it is gathered:

We do not knowingly collect sensitive personal data — such as health information, religious beliefs, or political affiliations — unless it is directly relevant to a request you have submitted to us.

3 How We Use Your Information

1judi uses the information collected for the following legitimate purposes. Each use of data is grounded in a valid legal basis, whether that is your consent, the fulfilment of a contract, legitimate interests, or a legal obligation:

• Account Management: Creating and managing your 1judi account, including identity verification, password setup, and member profile maintenance.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as withdrawals to your payment account.
• Gaming Services Provision: Giving you full access to all games and betting on 1judi — including Live Casino, slots, poker, jackpots, and Sports Betting covering football and badminton.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and other security threats to our platform and members.
• Legal Compliance: Meeting obligations imposed by applicable Malaysian law, including the requirements of the Anti-Money Laundering Act (AMLA).
• Service Communications: Sending you important notifications about your account, changes to our terms, or security issues you need to be aware of.
• Marketing (with consent): Keeping you informed about the latest promotions, bonuses, and offers at 1judi — only where you have consented to receive marketing communications.
• Platform Enhancements: Analysing usage patterns on an aggregated and anonymised basis to improve interface design, technical performance, and the overall experience on 1judi.
• Responsible Gaming: Monitoring betting patterns to identify early signs of problem gambling and providing appropriate intervention in line with our responsible gaming policy.

4 Sharing Information with Third Parties

1judi does not sell or transfer your personal data to third parties for marketing purposes. However, in the course of legitimate service operations, we may share your information with the following categories of parties:

• Service Providers: Companies that assist us in operating the 1judi platform, including game software providers, payment processors, and cloud service providers. They may only use your data for the purposes we specify.
• Statutory Authorities: Malaysian government agencies and law enforcement authorities where required by law or court order, or to prevent financial crime.
• Payment Processor: Financial service providers that process your transactions — including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX partner banks. Such sharing is limited strictly to the information necessary to complete each transaction.
• Group Companies: Entities within the same corporate group as 1judi, subject to the same privacy standards and strictly for legitimate operational purposes.

5 Data Security & Protection Measures

The security of your personal data is an absolute priority at 1judi. We implement multiple layers of technical and organisational security measures to protect your information from unauthorised access, loss, or disclosure:

• 256-bit SSL Encryption: All communications between your device and 1judi's servers are encrypted using the latest TLS protocol, ensuring your data cannot be intercepted in transit.
• Server Security: Your data is stored in data centres secured with strict physical and digital access controls, 24/7 monitoring, and intrusion detection systems.
• Internal Access Controls: Only 1judi staff with a legitimate need to access specific data are permitted to do so, and all access is logged for audit purposes.
• Two-Factor Authentication: We strongly encourage and support the use of two-factor authentication (2FA) on member accounts for an added layer of security.
• Regular Security Audits: Our systems undergo regular security assessments and audits by independent third parties to identify and address potential vulnerabilities.

While we take all reasonable steps to protect your data, no system can be guaranteed to be 100% secure. In the event of a data breach involving your information, 1judi will notify you within the timeframe required by applicable law and will take immediate action to mitigate the impact of the breach.

6 Cookies & Tracking Technologies

The 1judi platform uses cookies and similar tracking technologies to enhance the user experience and collect diagnostic information. The following are the types of cookies we use:

• Essential Cookies: Required for core 1judi platform functions such as login sessions and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information about how you use the 1judi platform — pages visited, time spent, and errors encountered — to help us continuously improve our service.
• Functional Cookies: Saving your preferences — such as your preferred language and display settings — to deliver a more personalised experience every time you visit 1judi.
• Session Cookies: Temporary cookies that are automatically deleted when you close your web browser. These are used to maintain your login session while you browse the platform.

You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality and your overall experience on the 1judi platform. For more information on managing cookies in your browser, refer to your browser's help documentation.

7 Data Storage & Transfers

Personal data collected by 1judi is stored on servers located in the Asian region to high security standards. In some cases, data may be processed or stored outside Malaysia where this is required for service operations — for example, for cloud services or international game software providers.

Any transfer of data outside Malaysia is carried out with adequate contractual safeguards in accordance with Malaysia's PDPA requirements, including:

• Data processing agreements requiring recipients to uphold equivalent data protection standards.
• Selecting vendors that operate in jurisdictions with recognised data protection legislation.
• Regular audits of data protection practices across third-party vendors.

Regarding retention periods, 1judi retains your personal data for as long as your account remains active or as long as necessary to provide our services. Following account closure, we may retain certain data for an additional period as required by applicable laws or regulations — typically between 5 and 7 years for financial records in line with Malaysian compliance requirements.

8 Your Rights as a 1judi User

Under Malaysia's PDPA and the 1judi Privacy Policy, you as a member hold the following rights in relation to your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 days of receiving your request.
• Right to Rectification: If you find that the personal data 1judi holds about you is inaccurate or out of date, you have the right to request a correction. You may update certain information directly through your account profile settings.
• Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to our legal obligations to retain certain records.
• Right to Object to Marketing: You may withdraw your consent to receive marketing communications from 1judi at any time by contacting us or using the unsubscribe link in our marketing emails.
• Right to Data Portability: You have the right to request your personal data in a machine-readable format for transfer to another party of your choosing.

To exercise any of the rights above, please contact the 1judi support team by email at support@1judi.best by clearly stating your request. We will process it within the timeframe prescribed by applicable law and may require identity verification before your request can be carried out.

9 Children's Privacy and Age Restrictions

The 1judi platform is strictly for individuals aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

During the registration process, we require date-of-birth verification and reserve the right to request identity documents to confirm that applicants meet the minimum age requirement. If we determine that a person under the age of 18 has registered for or used the 1judi platform, we will:

• Immediate closure of the relevant account.
• Permanently deleting all personal data associated with the individual from our systems.
• Returning any remaining account balance in accordance with established procedures.

If you are a parent or guardian and believe your child under the age of 18 has accessed the 1judi platform, please contact us immediately at support@1judi.best and we will take immediate action.

10 Links to Third-Party Websites

The 1judi platform may, in certain contexts, contain links to third-party websites or services. This Privacy Policy applies solely to the 1judi platform and does not cover the privacy practices of any third-party website or service.

We are not responsible for the privacy policies or data handling practices of any third parties. We encourage you to read and understand the privacy policy of any website or service you visit outside the 1judi platform before providing them with any personal information.

11 Amendments to This Privacy Policy

1judi reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, legal requirements, or other operational reasons. When we make material changes, we will:

• Updating the "Last Updated" date displayed at the top of this page.
• Displaying a notification on the 1judi platform during your next login session.
• Sending email notifications to registered members where the changes materially affect your privacy rights.

We encourage you to review this Privacy Policy periodically to stay informed about how 1judi safeguards your information. Continued use of the 1judi platform after any amendments are published will be considered acceptance of the updated Privacy Policy.

12 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how 1judi handles your personal data, please contact us:

• Email: support@1judi.best
• Live Chat: Available 24 hours a day, 7 days a week via the 1judi platform.

We will acknowledge receipt of your request within two business days and will work to resolve any concerns within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia, the body responsible for overseeing PDPA compliance in this country.

We value the trust you place in 1judi by sharing your personal information with us. We do not take that trust lightly, and we are committed to continuously strengthening our data protection practices for the benefit of the entire 1judi player community in Malaysia.